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This SMS Privacy Policy describes how RingCentral, Inc. We collect, use, and protect your personal information when you opt-in to receive SMS messages from us. We are committed to protecting your privacy and ensuring the responsible use of your personal information.

When you opt-in to receive SMS messages from us, we may collect the following information:

Mobile Phone Number: This is the primary information we collect to send you SMS messages.
SMS Consent: We collect your consent to receive SMS messages from us, which you can revoke at any time.
Message Content: We may store the content of SMS messages you send to us for customer service or support purposes.

We use the information we collect for the following purposes:

To Send SMS Messages: We use your mobile phone number to send you SMS messages related to our products, services, promotions, or other relevant information.
To Respond to Inquiries: We may use the content of SMS messages you send to us to respond to your questions, comments, or requests for support.
To Improve Our Services: We may analyse aggregated and anonymized data from SMS messages to improve our products, services, and communications.

Information Sharing and Disclosure

We will never share, trade, rent, or sell your personal information, including your mobile phone number and SMS consent, to any third parties under any circumstances. We may share your information with our trusted service providers who assist us in delivering SMS messages and providing other services, but these providers are contractually obligated to protect your information and only use it for the purposes we specify.

You have the following choices regarding SMS messages from us:

Opt-Out: You can opt out of receiving SMS messages at any time by replying with the word “STOP” to any SMS message you receive from us. You can also opt out by contacting us directly.
Access and Update: You can request access to and update your personal information by contacting us. We will respond to your request in accordance with applicable law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security practices to safeguard your information.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any changes we make will be posted on our website and will be effective immediately upon posting.

By opting in to receive SMS messages from us, you acknowledge that you have read and understand this SMS Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.